1.
Alluri AKKV. Trustworthy Agentic Intelligence for Enterprise CRM: A Unified Architecture for Grounded AI, Predictive Decision Automation, Retrieval Augmentation, and End-to-End Observability. IJAIDSML. 2026;7(1):426-433. doi:10.63282/3050-9262.IJAIDSML-V7I1P167