Governing Enterprise AI/ML Roadmaps for Supply Chain Forecasting: A Cross-Functional Framework for Improving Forecasting Performance

Authors

  • Aakanksha Polepalli Product Manager, Walmart Global Tech, Dallas, TX, USA. Author

DOI:

https://doi.org/10.63282/3050-9262.IJAIDSML-V5I2P130

Keywords:

Artificial Intelligence, Machine Learning, Supply Chain Forecasting, AI Governance, Product Roadmaps, Cross-Functional Integration, Longitudinal Analysis, Dynamic Capabilities, Supply Chain Disruption

Abstract

Enterprise investments in artificial intelligence and machine learning (AI/ML) for supply chain forecasting are frequently evaluated as if adoption were a discrete technological event. This treatment obscures a central managerial problem: forecasting capability develops through time as data pipelines stabilize, models are recalibrated, planners learn how to use probabilistic outputs, and governance routines determine which experiments are scaled, redesigned, or retired. This article develops a longitudinal empirical design for examining how cross-functional governance of enterprise AI/ML roadmaps affects forecasting performance before, during, and after major supply-chain disruption. The proposed study uses a firm-quarter panel covering 2015Q1–2024Q1, ending before May 2024. Publicly listed retail, consumer-goods, manufacturing, and distribution firms constitute the unit of analysis. AI/ML roadmap governance is measured through reproducible textual coding of annual and quarterly filings and related public disclosures; operational forecasting performance is proxied by inventory-demand alignment, inventory turnover stability, abnormal inventory growth, and forecast-related disclosure indicators. Global Supply Chain Pressure Index values provide an exogenous temporal stress measure. The empirical strategy combines firm and time fixed effects, distributed lags, dynamic panel estimation, structural-break tests, and shock-period interactions. The central theoretical proposition is that AI/ML adoption does not generate an immediate performance premium. Instead, governance quality converts technical capability into delayed and cumulative forecasting gains by aligning model ownership, data stewardship, planning cadence, exception management, and business accountability. The article specifies hypotheses, measurement rules, identification tests, robustness procedures, and a complete results architecture without inventing numerical findings. Its contribution is a temporal theory of governed AI/ML capability in which performance depends on sequencing, organizational learning, and adaptation to disruption rather than adoption alone.

References

[1] Benigno, G., di Giovanni, J., Groen, J. J. J., & Noble, A. I. (2022). The GSCPI: A new barometer of global supply chain pressures. Federal Reserve Bank of New York Staff Reports, 1017.

[2] Chaudhuri, K. D., & Alkan, B. (2022). A hybrid extreme learning machine model with Harris Hawks optimisation algorithm: An optimised model for product demand forecasting applications. Applied Intelligence, 52, 11489–11505. https://doi.org/10.1007/s10489-022-03251-7

[3] Flynn, B. B., Huo, B., & Zhao, X. (2010). The impact of supply chain integration on performance: A contingency and configuration approach. Journal of Operations Management, 28(1), 58–71. https://doi.org/10.1016/j.jom.2009.06.001

[4] Levitt, B., & March, J. G. (1988). Organizational learning. Annual Review of Sociology, 14, 319–340. https://doi.org/10.1146/annurev.so.14.080188.001535

[5] Makridakis, S., Spiliotis, E., & Assimakopoulos, V. (2022). M5 accuracy competition: Results, findings, and conclusions. International Journal of Forecasting, 38(4), 1346–1364. https://doi.org/10.1016/j.ijforecast.2021.11.013

[6] Schneider, J., Abraham, R., Meske, C., & vom Brocke, J. (2023). Artificial intelligence governance for businesses. Information Systems Management, 40(3), 229–249. https://doi.org/10.1080/10580530.2022.2085825

[7] Teece, D. J. (2007). Explicating dynamic capabilities: The nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(13), 1319–1350. https://doi.org/10.1002/smj.640

[8] Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509–533.

[9] Toorajipour, R., Sohrabpour, V., Nazarpour, A., Oghazi, P., & Fischl, M. (2021). Artificial intelligence in supply chain management: A systematic literature review. Journal of Business Research, 122, 502–517. https://doi.org/10.1016/j.jbusres.2020.09.009

[10] Hyndman, R. J., & Athanasopoulos, G. (2021). Forecasting: Principles and practice (3rd ed.). OTexts.

[11] Syntetos, A. A., Babai, Z., Boylan, J. E., Kolassa, S., & Nikolopoulos, K. (2016). Supply chain forecasting: Theory, practice, their gap and the future. European Journal of Operational Research, 252(1), 1–26. https://doi.org/10.1016/j.ejor.2015.11.010

[12] Carbonneau, R., Laframboise, K., & Vahidov, R. (2008). Application of machine learning techniques for supply chain demand forecasting. European Journal of Operational Research, 184(3), 1140–1154. https://doi.org/10.1016/j.ejor.2006.12.004

[13] Fildes, R., Goodwin, P., Lawrence, M., & Nikolopoulos, K. (2009). Effective forecasting and judgmental adjustments: An empirical evaluation and strategies for improvement in supply-chain planning. International Journal of Forecasting, 25(1), 3–23. https://doi.org/10.1016/j.ijforecast.2008.11.010

[14] Gunda, S. K., Yettapu, S. D. R., Bodakunti, S., & Bikki, S. B. (2023). Decision Intelligence Methodology for AI-Driven Agile Software Lifecycle Governance and Architecture-Centered Project Management. International Journal of Artificial Intelligence, Data Science, and Machine Learning, 4(1), 102-108. https://doi.org/10.63282/3050-9262.IJAIDSML-V4I1P112

[15] Sanders, N. R., & Manrodt, K. B. (2003). Forecasting software in practice: Use, satisfaction, and performance. Interfaces, 33(5), 90–93.

[16] Croson, R., & Donohue, K. (2006). Behavioral causes of the bullwhip effect and the observed value of inventory information. Management Science, 52(3), 323–336. https://doi.org/10.1287/mnsc.1050.0436

[17] Lee, H. L., Padmanabhan, V., & Whang, S. (1997). Information distortion in a supply chain: The bullwhip effect. Management Science, 43(4), 546–558.

[18] Waller, M. A., & Fawcett, S. E. (2013). Data science, predictive analytics, and big data: A revolution that will transform supply chain design and management. Journal of Business Logistics, 34(2), 77–84. https://doi.org/10.1111/jbl.12010

[19] Gunasekaran, A., Subramanian, N., & Papadopoulos, T. (2017). Information technology for competitive advantage within logistics and supply chains: A review. Transportation Research Part E: Logistics and Transportation Review, 99, 14–33. https://doi.org/10.1016/j.tre.2016.12.008

[20] Kache, F., & Seuring, S. (2017). Challenges and opportunities of digital information at the intersection of Big Data Analytics and supply chain management. International Journal of Operations & Production Management, 37(1), 10–36. https://doi.org/10.1108/IJOPM-02-2015-0078

[21] Dubey, R., Gunasekaran, A., Childe, S. J., Blome, C., & Papadopoulos, T. (2019). Big data and predictive analytics and manufacturing performance: Integrating institutional theory, resource-based view and big data culture. British Journal of Management, 30(2), 341–361. https://doi.org/10.1111/1467-8551.12355

[22] Rai, A., Patnayakuni, R., & Seth, N. (2006). Firm performance impacts of digitally enabled supply chain integration capabilities. MIS Quarterly, 30(2), 225–246. https://doi.org/10.2307/25148729

[23] Devaraj, S., Krajewski, L., & Wei, J. C. (2007). Impact of eBusiness technologies on operational performance: The role of production information integration in the supply chain. Journal of Operations Management, 25(6), 1199–1216. https://doi.org/10.1016/j.jom.2007.01.002

[24] Choi, T.-M., Wallace, S. W., & Wang, Y. (2018). Big data analytics in operations management. Production and Operations Management, 27(10), 1868–1883. https://doi.org/10.1111/poms.12838

[25] Ivanov, D., & Dolgui, A. (2020). Viability of intertwined supply networks: Extending the supply chain resilience angles towards survivability. International Journal of Production Research, 58(10), 2904–2915. https://doi.org/10.1080/00207543.2020.1750727

[26] Ivanov, D. (2021). Supply chain viability and the COVID-19 pandemic: A conceptual and formal generalisation of four major adaptation strategies. International Journal of Production Research, 59(12), 3535–3552. https://doi.org/10.1080/00207543.2021.1890852

[27] Ketchen, D. J., Jr., & Hult, G. T. M. (2007). Bridging organization theory and supply chain management: The case of best value supply chains. Journal of Operations Management, 25(2), 573–580. https://doi.org/10.1016/j.jom.2006.05.010

[28] Christopher, M., & Peck, H. (2004). Building the resilient supply chain. The International Journal of Logistics Management, 15(2), 1–14. https://doi.org/10.1108/09574090410700275

[29] Brandon-Jones, E., Squire, B., Autry, C. W., & Petersen, K. J. (2014). A contingent resource-based perspective of supply chain resilience and robustness. Journal of Supply Chain Management, 50(3), 55–73. https://doi.org/10.1111/jscm.12050

[30] Shmueli, G., & Koppius, O. R. (2011). Predictive analytics in information systems research. MIS Quarterly, 35(3), 553–572. https://doi.org/10.2307/23042796

[31] Arellano, M., & Bond, S. (1991). Some tests of specification for panel data: Monte Carlo evidence and an application to employment equations. Review of Economic Studies, 58(2), 277–297. https://doi.org/10.2307/2297968

[32] Blundell, R., & Bond, S. (1998). Initial conditions and moment restrictions in dynamic panel data models. Journal of Econometrics, 87(1), 115–143. https://doi.org/10.1016/S0304-4076(98)00009-8

[33] Driscoll, J. C., & Kraay, A. C. (1998). Consistent covariance matrix estimation with spatially dependent panel data. Review of Economics and Statistics, 80(4), 549–560. https://doi.org/10.1162/003465398557825

[34] Wooldridge, J. M. (2010). Econometric analysis of cross section and panel data (2nd ed.). MIT Press.

Downloads

Published

2024-06-30

Issue

Section

Articles

How to Cite

Polepalli, A. (2024). Governing Enterprise AI/ML Roadmaps for Supply Chain Forecasting: A Cross-Functional Framework for Improving Forecasting Performance. International Journal of Artificial Intelligence, Data Science, and Machine Learning, 5(2), 271-281. https://doi.org/10.63282/3050-9262.IJAIDSML-V5I2P130